What You Need to Know

You will have to confirm deletion via email or text message within five days.

We’ve heard from readers who have used both the chat feature and telephone number to successfully close their accounts.

The Old Way to Close Your Account

Click “Prime or Something Else” at the top of the customer support page.

Under the “Tell us more about your issue” section, select “Account Settings” in the first box and “Close My Account” in the second box.

Image Credit: Paul Swansen